JAMES in the care sector

Many professional call centres already offer a wide range of services. With JAMES the following new areas can also be covered:

1. Mobile emergency call: The stationary home emergency call is not ideal for many, especially active senior citizens. Many older people are still mobile and travel a lot. At the same time, conventional devices often have a restrictive and stigmatising effect. With the elegant JAMES emergency watches your organisation can address new target groups and expand existing services.
   
   
2. TeleCare: With JAMES new TeleCare services are opening up.

• Regular video calls via the JAMES tablet enable personal contact and support.
• The monitoring of important vital parameters, which customers can record themselves at home, provides additional security.
• Some of the medication can be taken independently by those affected, supported by reminders on the tablet, video support or therapeutic games.

In mobile (outpatient) care, many services can be provided remotely or via tele-services in the future. The customers of your organisation receive various components of the JAMES solution and can independently confirm their medication intake or measure vital signs on the tablet. In-house specialists, such as qualified nurses, are automatically alerted by the tablet in the event of abnormal vital signs. JAMES system informed. You can then clarify each case personally with the customer via audio or video call.

The Standard package the JAMES solution includes the recording of blood pressure, blood sugar and weight. Other sensors can be integrated as required and depending on the situation. By (partially) shifting activities to the customer and continuously transferring current values to the integrated Care Centre, expensive travel times can be saved and abnormalities detected at an early stage.

Regular video calls enable closer care, a higher care rate and relieve the burden on both employees and relatives. Overall, costs can be significantly reduced, family members and carers can be supported and more people can be cared for. In addition, relatives have the opportunity to actively participate in the care process via online services.

JAMES - for more efficient and personalised mobile care!

Inpatient care facilities can look after future residents at home even before they enter the care home. With the JAMES-Emergency Watch provides single senior citizens with an easy way to call for help at the touch of a button in the event of a fall or other emergency. During the day, call assistance can be provided by the care home and at night by a 24/7 call centre.

In addition to safety, the JAMES health package which enables optimal care, especially for chronically ill patients, and is ideally suited for preventive measures. In addition JAMES Concepts to combat social isolation, which are implemented by a community manager via JAMES can be controlled according to the situation. The following are used JAMES chat componentswhich promote communication. All of the solutions mentioned can also be used optimally in assisted living facilities.