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Our tariffs

Your advantage - everything can be flexibly combined

Thanks to the JAMES emergency watch, you enjoy maximum security and freedom - with tariffs that you can combine to suit your needs.

Good to know:

  • The basic tariff is the basic requirement for all additional options.
  • FlexibleAll additional options can be combined as required.
  • Clever savings: If you pay annually, you benefit from a reduced price.

Basic tariff

The basic tariff includes all the essential functions for your security:
A Europe-wide roaming SIM card, so that your JAMES watch works immediately and is ready for use. Use of the JAMES app with a user-friendly web portal so that you have an overview of everything. Reliable alerting of the emergency call chain by voice call and SMS to your helper contacts. Fast GPS localisation and position query of the watch, so that you are also safe when you are out and about. And, of course, JAMES premium support via ticket system, chat and by phone during office hours.

 You can find more information about the SIM card here:

Click here to go to our help centre (FAQs)
  • Incl. Europe-wide roaming SIM
  • Alerting with telephony
  • Call the clock at any time
  • Query position
  • JAMES app & web portal
  • Premium Support
  • Cancellable at any time
only €
9
,90
/ month
with annual payment
 € 11.90 with monthly payment

Additional tariffs

Extend the basic tariff with flexible additional packages - individually or in combination:
JAMES logo red

Emergency call centre

Extends the help chain with an emergency call centre that is available around the clock and processes alarms quickly and efficiently. JAMES currently offers an emergency call centre for Germany, Austria and Switzerland. Other countries will follow.

  • 24/7 availability 
  • Important information stored
  • Fast, uncomplicated help
  • available in DE, Ö and CH
only €
9
,90
/ month
with annual payment
 € 11.90 with monthly payment
JAMES logo red

Dementia tariff

If the watch wearer suffers from mild or progressive dementia, the dementia tariff can be booked. This extends the functionality to include a movement zone and a passive alarm.

  • Alarm in the event of a tendency to run away
  • Fast GPS localisation in the event of loss
  • Adjustable movement zone
  • Relief for the family
  • Closing gaps in supply
only €
4
,00
/ month
with annual payment
 € 4.90 with monthly payment
JAMES logo red

Telephony

60-minute telephony package from the watch with additional telephone contacts.
Also available for the B8 model from 2025.

  • 60 minutes from the clock
  • Telephone contacts
  • Quick contact
from € 4.90 / month
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