New opportunities for you and your mobile customers
JAMES enables you to offer younger and more agile senior citizens security in their daily routines at all times. The JAMES Emergency Call Supply connects your customers with your call centre service, whether at home or on the move. Are you interested? Send us an enquiry.
Many professional call centres already offer a wide range of services. With JAMES the following new areas can be covered:
The stationary home emergency call is unsuitable for many - especially active - senior citizens. On the one hand, the majority of older people are still agile and therefore often out and about. Secondly, existing end devices have a restrictive and stigmatising effect. With the elegant JAMES emergency watches, your organisation can attract new customer groups and expand existing services.
With JAMES new TeleCare services are opening up.
This can be a regular video call on the JAMES Tablet This can be done at the customer's home or by monitoring important vital signs that are recorded at home. In addition, medication intake can be partially transferred to the person concerned (e.g. reminders on the tablet or with video support, therapeutic games on the tablet, etc.).
For the Professional use of the JAMES platform the web portal provides extensive options for your organisation. The admin portal is the central tool here and contains users, roles, authorisations and device management. The connection of third-party systems such as call centre solutions or external databases is also managed here.