Configure your JAMES emergency call watch 

Shipping & Returns


  • From 150 Euro order value free shipping
  • Delivery times: Austria: 3-4 working days, Europe*: 4-5 working days

  • Delivery times Shipping+Austria: 2-3 working days, Europe*: 3-4 working days
  • If your parcel has already been sent but has not yet arrived at your address, please first check whether the parcel has been delivered in your neighbourhood. If this is not the case and the shipping status has not changed for five days, please contact us. Contact on.

*We ship to the entire EU, Switzerland, Liechtenstein, Great Britain, Norway, Vatican City, San Marino, Iceland, Monaco and Andorra. For overseas territories and exposed islands such as the Azores, Madeira, Canary Islands, French Guiana, Guadeloupe, Martinique, Réunion, Saint-Barthélemy, Saint-Martin, longer delivery times and additional shipping costs may apply.


They can be delivered within 30 days return it to us by sending it back to us from your Right of withdrawal make use of. To do so, please contact our Customer support or send us directly a filled in Cancellation form. You will receive a return slip including a return label.

Your purchase amount will be credited within 14 days of receipt of your return - always according to the payment method you chose when placing your order. 

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