Due to the high volume of enquiries, we kindly ask you to by telephone only in urgent cases and your remaining Request in writing by email/support form to submit. Processing may take a few days. Thank you very much for your understanding.

Thank you for your purchase!

JAMES product

Should you have a JAMES productsuch as the JAMES Emergency Call Supply the dispatch will now be prepared by us and within the following three working days dispatched to you. Once you have received your device, it is Ready for immediate use.

JAMES tariff

If you have a JAMES tariff have solved, this in the course of the day activated on your JAMES device. You will be informed about the activation of your tariff by e-mail.

Manage your JAMES products / tariffs

You can purchase your new JAMES device either in our Web portal or our Free app (iOS, Android) conveniently. You can personalise JAMES both in the portal and in the app, add additional alarm contacts, view alarms, positions and health values, etc.

Links to m web portal and app downloads

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