If you have already placed your order, unfortunately the delivery address cannot be changed subsequently. Depending on whether the order can still be cancelled, you have various options:
If the option "Cancel Order" is still visible in your orders, please cancel them. The purchase amount will be refunded to you and you can then reorder the items. Your delivery address can be changed either when you complete your new order or beforehand in your Customer account Correct.
If the option "Cancel Order" is no longer displayed in your customer account, then your parcel has already been prepared for dispatch. However, this is not a problem: if your parcel cannot be delivered, it will be returned to us as a return. The purchase amount will be refunded to you within 14 days.
To receive your items, please place a new order at the correct address or contact us at the address below. Contact. Unfortunately, we do not have the possibility to redirect a parcel to another address.
