Help centre

Frequently Asked Questions (FAQ)

Explanation video - Watch help stress-free

JAMES simply works! Our explanatory videos show you the content of the Emergency supply B6how to use them and which functions are possible.

Our Help Centre provides quick answers to all questions about the JAMES products, their ordering and purchasing process as well as their activation and use. We are constantly trying to expand the question database. Should your question not have been included, our Support team about your contact.

JAMES always has time for you!

Monday to Thursday from 08:00 to 17:00 Clock.
Friday from 08:00 to 14:00 Clock.

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