Order You can now JAMES Emergency Call Supply.

Activating the clock with a voucher

Shop guide for voucher purchases

Select clock

In the emergency call watch configurator, first select your emergency call watch including your desired purchase/rental variant. You will then be taken to the selection of your emergency call tariff. If you want to activate your watch at a later date or give it to someone as a gift, click on "Activate JAMES emergency call tariff later".

Select voucher

The configurator now suggests the option "Voucher". Now select your preferred emergency call tariff voucher and place it in the shopping basket. The JAMES vouchers are available for 6 and 12 months. Follow the shop's further instructions.

Activate

The watch and voucher will now be prepared for dispatch. As soon as your JAMES Package you can activate the watch at any time using the voucher. To do so, scratch the code of your voucher and enter the link myjames.shop/activation. Enter your code in the "Voucher code" field in the shopping basket. Follow the shop's further instructions.

Activating the clock with a voucher

Select watch In the emergency call watch configurator, first select your emergency call watch including your desired purchase/rental variant. You will then be taken to the selection of your emergency call tariff. If you want to purchase your watch at a later...
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General

Is prior technical knowledge required? No, no prior technical knowledge is required to use the JAMES emergency call watches. Thanks to the age-friendly software, the watch can be put into operation immediately after activation....
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Refunds

How long does a refund take? Your purchase amount will be refunded within 14 days of receipt of your return - always according to the original method of payment, you will receive a confirmation from us by e-mail.
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Complaint

Your product is defective or damaged? We are sorry. Please contact us so that we can quickly check your complaint and take further steps.
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Revocation

For full details of our cancellation and returns policy, please see our cancellation policy. 
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How does a return work?

After receiving the items, you can return undamaged items free of charge within 14 days. Unfortunately, it is no longer possible to return items after the fourteen-day period has expired. The purchase amount...
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